Privacy Policy

Please take the time to read the information below carefully. This page states the Privacy Policy applied by Ayurvedic Haven.

Ayurvedic Haven respects and protects your privacy. This policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website at www.ayurvedichaven.co.uk and the website owners. Furthermore, the way in which Ayurvedic Haven uses, stores and protects personal data it collects from clients, or data that is provided to Ayurvedic Haven, will also be detailed within this policy.

The Use of Personal Information

Ayurvedic Haven receives personal data from telephone bookings, contact or enquiry form submissions in order to communicate with you (the client) once you have contacted the practice, such as first name, surname, e-mail address and contact telephone numbers. This information is used to identify and contact you (the client) regarding the services you have booked or requested.

To provide safe and effective massage treatments, Ayurvedic Haven also needs to collect information such as your medical background and lifestyle choices. This information is only used to ensure your treatment is suitable and as effective as possible.

When using the website, Ayurvedic Haven receives information such as the IP address, operating system and browser details from “cookies” for Google Analytics to analyse and improve the web user experience.

Please view our Cookies Policy for further information.

Ayurvedic Haven uses Google Analytics to review web traffic and not personal information regarding an individual. Please view the Google Analytics Privacy Policy for further information. You may learn how to opt-out of tracking in Google Analytics.

Contact Form

If you wish to contact us using the contact form on the Ayurvedic Haven website, it will request your name, e-mail and contact telephone number. By submitting an e-mail using this form, you (the client) consent to info@ayurvedichaven.co.uk collecting and storing your data from this form.

Consent

By providing Ayurvedic Haven with your personal information during the course of booking an appointment, completing the Consultation form, Covid-19 Screening form and any pregnancy or post-natal update forms, making a payment or contacting us about our services, you (the client) are giving your consent to Ayurvedic Haven collecting this information and for use for that specific reason.

Ayurvedic Haven will not use personal information for any other purpose or direct marketing activity without prior consent.

Withdrawal of Consent

For the purpose of legal protection, Ayurvedic Haven is required to store personal information you have provided during the course of your treatments and the reports about the treatments for a minimum of 7 years.

After 7 years from the last treatment date, Ayurvedic Haven will permanently delete all the personal information it has stored.

If you (the client) withdraw your consent during the 7-year retention period, Ayurvedic Haven will archive the data until the 7-year period expires.

Whilst your information is archived, Ayurvedic Haven will not access or process this information in any way unless it is required to do so by law or for legal protection.

Should you wish to withdraw your consent at any time, please e-mail info@ayurvedichaven.co.uk with your request.

Disclosure

Unless required to do so by law, Ayurvedic Haven will not otherwise share, sell or distribute any of the information you (the client) provide to us without your consent.

Changes to the Privacy Policy

Ayurvedic Haven reserves the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If material changes to this policy take effect, we will notify you here that it has been updated, so that you are aware of what information is collected, how it is used and under what circumstances, if any, it is disclosed.

If this business is acquired or merged with another business, your information may be transferred to the new owners so that they may continue to provide you with the massage services you have requested.

Changes to Personal Information

To request your information be updated, amended or deleted, please contact Ayurvedic Haven on 07788 879384 or via e-mail at info@ayurvedichaven.co.uk

Data Security

Ayurvedic Haven is committed to ensuring that client information is secure. In order to prevent unauthorised access or disclosure, we have implemented suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Storage of Data

Information and data are collected and stored by Ayurvedic Haven in accordance with the guidelines stipulated in the General Data Protection Regulation (GDPR), Articles 6.1(b), 9.2(h) and 9.3.

Contact

Ayurvedic Haven
12 Brooke Road
Great Oakley
Corby
Northamptonshire
NN18 8HG

Tel. 07788 879384
E-mail: info@ayurvedichaven.co.uk