Informed Client Consent and Consultation Processes

To ensure the optimum well-being, health and safety of our clients, we practice in accordance with the highest regulatory standards and in compliance with the Principles of The Code of Practice and The Code of Ethics in the industry.

As our primary duty is to provide a quality of care to our clients, the Informed Client Consent and Consultation Processes outlined below are fundamental to the delivery of our services, and therefore compulsory.

1.0 Informed Client Consent Process

1.1 Prior to any physical assessment or treatment, the therapist will request the client to provide their informed consent to be assessed and treated. The client will be clearly informed what the treatment involves, its purpose, limitations, potential benefits and any contra-actions before the client can make a decision and provides signed consent to that particular treatment.

1.2 If consent is provided verbally or non-verbally (i.e. if the client is unable to write or speak due to a medical condition), this will be recorded on the client’s records.

1.3 Consent is a continuous process and not a one-time event. The therapist will ensure that the client is happy and comfortable before and during every treatment.

2.0 Client Consultation Process

2.1 As a professional practice, it is important to carry out a full, comprehensive and written consultation prior to any treatment commencing to ensure that treatment is safe and appropriate for clients. This will enable the therapist to establish whether the client is pregnant, has a medical condition or is undergoing medical treatment that may be a contra-indication to treatment.

2.2 Only information relevant to treatment will be covered in the consultation.

2.3 A consultation must take place prior to ALL treatments to ensure that the most appropriate treatment is being given to the client and that no new contra-indications or contra-actions have occurred between treatments.

2.4 Where deemed appropriate and justifiable, the therapist will reserve the right to refuse, discontinue or defer treatment to a client based on grounds of risk to their own health and safety, or should the treatment not meet the specific needs of the client.

2.5 The completed consultation form must be signed and dated by both the therapist and the client, or an appropriate individual on behalf of the client, if the client is a child or a vulnerable adult.